23 February 2027 09:30-16:00

Negotiation Skills

£460 inc VAT

Protect your margins and negotiate with confidence.

Negotiation Skills

Course overview

Too many businesses give away value unnecessarily. Discounting, conceding too early, or losing control of conversations can significantly impact profitability. This course equips you to negotiate from a position of strength. 

Who is this course for?

This course is ideal for business owners, sales professionals, account managers, procurement teams, customer-facing staff, and anyone responsible for agreeing prices, terms, or commercial arrangements. Whether you negotiate with customers, suppliers, contractors, or internal stakeholders, this programme will help you approach every conversation with greater confidence, structure, and control. It is particularly valuable for individuals who want to protect profit margins, reduce unnecessary discounting, secure better outcomes, and build stronger long-term business relationships through professional, value-focused negotiation.

 

What you’ll learn

This practical course breaks negotiation down into a clear structure, giving delegates the tools to prepare, manage, and close negotiations effectively. 

Key areas include: 

  • Understanding when to negotiate and when not to 
  • Identifying sources of power in any negotiation 
  • Setting clear objectives and defining priorities 
  • Planning concessions without weakening your position 
  • Structuring negotiations for control and clarity 
  • Building strong proposals and counter proposals 
  • Trading value instead of conceding 
  • Managing deadlock and difficult conversations 
  • Applying win win principles to secure long term relationships 

Course outcomes

By the end of the course, delegates will: 

  • Negotiate with greater confidence and control 
  • Protect pricing and improve profit margins 
  • Handle pressure without giving away value 
  • Build stronger agreements that benefit both sides 
  • Avoid common negotiation mistakes that cost money 

This course directly improves profitability, not just revenue. 

You will stop unnecessary discounting, negotiate smarter deals, and strengthen relationships with customers through professional, value led conversations.

Book your place

  • Directly improve your profitability, not just revenue
  • Manage deadlock and difficult conversations with ease
  • Prepare, manage and close negotiations effectively
  • Build strong proposals and counter proposals

About the Trainer

Richard Palmer specialises in providing practical, proven sales training and business skills in an energetic and motivational environment.  

His interactive training workshops provide the results you need in a clear, concise and effective manner which will bring you more sales, more often and the profit that goes with it.

His leadership and management programmes consistently deliver the key skills needed in leadership, management and coaching.

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