23 February 2027 09:30-16:00
Negotiation Skills
£460 inc VAT
Protect your margins and negotiate with confidence.
Course overview
Too many businesses give away value unnecessarily. Discounting, conceding too early, or losing control of conversations can significantly impact profitability. This course equips you to negotiate from a position of strength.
Who is this course for?
What you’ll learn
This practical course breaks negotiation down into a clear structure, giving delegates the tools to prepare, manage, and close negotiations effectively.
Key areas include:
- Understanding when to negotiate and when not to
- Identifying sources of power in any negotiation
- Setting clear objectives and defining priorities
- Planning concessions without weakening your position
- Structuring negotiations for control and clarity
- Building strong proposals and counter proposals
- Trading value instead of conceding
- Managing deadlock and difficult conversations
- Applying win win principles to secure long term relationships
Course outcomes
By the end of the course, delegates will:
- Negotiate with greater confidence and control
- Protect pricing and improve profit margins
- Handle pressure without giving away value
- Build stronger agreements that benefit both sides
- Avoid common negotiation mistakes that cost money
This course directly improves profitability, not just revenue.
You will stop unnecessary discounting, negotiate smarter deals, and strengthen relationships with customers through professional, value led conversations.
Book your place
- Directly improve your profitability, not just revenue
- Manage deadlock and difficult conversations with ease
- Prepare, manage and close negotiations effectively
- Build strong proposals and counter proposals
About the Trainer
Richard Palmer specialises in providing practical, proven sales training and business skills in an energetic and motivational environment.
His interactive training workshops provide the results you need in a clear, concise and effective manner which will bring you more sales, more often and the profit that goes with it.
His leadership and management programmes consistently deliver the key skills needed in leadership, management and coaching.

