20 January 2027 9:30-16:00
Kindness is a Competitive Advantage
£330 inc VAT
Your team doesn’t need a polished corporate executive or someone who pretends to be one. They need a genuine leader they can trust.
Course overview
Small business owners and leaders often confuse kindness with niceness. To avoid awkwardness, you tolerate poor performance, allow late payments, skirt around difficult feedback, or burn yourself out picking up the slack.
Being “nice” isn’t kind—it’s exhausting, and it hurts business growth.
True organisational kindness isn’t about soft standards or participation trophies. It’s about building a culture where people feel supported enough to do the best work of their lives, and where high standards are backed by relentless support.
Stop avoiding tough conversations. Start driving real results through clarity and compassionate accountability.
Who is this course for?
Small and medium sized business owners. Senior leaders and Directors within small and medium sized businesses.
Managers leading teams for the first time.
What you’ll learn
The “Niceness” Trap:
How conflict avoidance damages individuals and/or small teams and how to shift to constructive, direct communication.
Clarity in Action:
How to deliver uncomfortable feedback with total respect and no sugarcoating.
Compassionate Accountability:
How to set rock-solid expectations, support underperformers fairly, and make respectful decisions when a role isn’t the right fit.
Protecting Your Capacity:
Practical frameworks to protect your team (and yourself) from burnout without sacrificing output.
Course outcomes
You’ll create a “Kindness & Standards” roadmap.
This will give you the exact frameworks to address performance issues immediately while raising trust across your business.
Book your place
- Turn kindness into a powerful driver of performance and growth.
- Replace conflict avoidance with confident, constructive conversations.
- Deliver honest feedback with clarity, respect, and impact.
- Create a culture of high standards backed by genuine support.
- Protect your team and yourself from burnout without sacrificing results.
About the Trainer
Dan Power is a founding Director at DP3 Consulting, leveraging more than 20 years of expertise across leadership development, apprenticeships, management, and hospitality. Dan specialises in aligning commercial strategy with organisational culture—empowering teams and scaling operational efficiency. Passionate about shaping inclusive, sustainable growth in education and training, he brings a unique, highly collaborative delivery style to every partnership. Dan’s energetic delivery style ensures captivating and memorable sessions.
