20 October 2026 09:30-13:00
Coaching Skills for Leaders and Managers
£235 inc VAT
A practical workshop introducing coaching skills that help managers improve communication, develop team members and encourage ownership and accountability.
Course overview
Great managers don’t just provide answers, they help others discover them for themselves. This practical and engaging workshop introduces the core coaching skills that enable managers to improve communication, develop talent and create a culture of ownership and accountability.
Participants will learn how to move beyond a purely directive management style, using active listening, effective questioning and structured coaching conversations to support problem solving, performance and development. Through interactive discussions and practical exercises, managers will gain the confidence to empower team members, encourage independent thinking and unlock greater potential within their teams.
Whether supporting performance, navigating challenges or developing future talent, this workshop equips managers with practical tools they can apply immediately to create more meaningful conversations and lasting results.
Who is this course for?
What you’ll learn
Through a blend of proven techniques and real-world application, delegates will learn how to have more impactful conversations, encourage independent thinking, and create a culture of accountability, growth, and continuous improvement within their teams.
- Coaching versus Directing – Discover when to provide guidance and when to empower others to find their own solutions, creating a more confident and capable workforce.
- Active Listening Skills – Learn how to listen with purpose, build trust, uncover underlying challenges, and demonstrate genuine understanding.
- Asking Effective Questions – Master powerful questioning techniques that encourage reflection, promote self-awareness, and inspire meaningful action.
- Encouraging Problem Solving – Help individuals think critically, develop solutions independently, and build greater resilience and confidence.
- Supporting Development Conversations – Gain practical approaches to conducting constructive, motivating conversations that drive performance and professional growth.
- Building Accountability and Ownership – Equip team members to take responsibility for their actions, commit to goals, and deliver sustainable results with confidence and autonomy.
Course outcomes
By the end of the session, delegates will be able to use core coaching skills to improve communication, support employee development, encourage problem solving, and build greater accountability and ownership within their teams.
Book your place
- Develop stronger, more effective conversations
- Empower others to solve problems independently
- Build greater accountability and ownership
- Support employee growth, confidence and performance
About the Trainer
Ella Hutchings is an experienced trainer, facilitator and qualified coach with over 25 years’ experience in leadership, HR, business operations and people development. She has supported managers, business owners and professionals across the public, private and voluntary sectors, helping them navigate leadership challenges, improve communication and build confidence in themselves and their teams.
Known for her warm, practical and engaging style, Ella combines real-world business experience with coaching techniques to create interactive workshops that encourage reflection, discussion and practical application. Participants leave with greater confidence, useful tools and actions they can immediately apply in the workplace.
